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Thought leadership
KPMG's knowledge base of research to inform your most important business decisions.
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Modernize contact center technology
August 28, 2020
Satisfy your customers with efficiency and at a lower cost by using service technology to its highest advantage.
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Accelerate customer self-service
August 28, 2020
Quick and satisfactory resolution of common customer service issues can help your business succeed in the new, digital reality.
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Modernize customer service operating models
August 28, 2020
Turn reaction to disruption into sustainable, profitable ways of delivering customer service.
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Interaction + Relationship = Customer experience excellence
August 19, 2020
Novel approaches taken by six leaders identified in the 2020 KPMG customer experience excellence survey
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Third party risk management outlook
August 12, 2020
A global survey of 1,100 senior TPRM executives reveals how businesses are assessing and managing third parties.
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A virtual crystal ball for CFOs
August 11, 2020
Go from the last to know to a forecaster with the insights of an accounting hub
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Collaborating to create meaningful marketing metrics
August 05, 2020
Finding an effective set of marketing metrics requires the CMO and the CFO to work together.
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The case for CMOs to boost their financial acumen
August 05, 2020
By working with CFOs, CMOs can improve their understanding of the business and empower their marketing spend.
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Getting the most from your customers
August 05, 2020
Collaboration between CMOs and CFOs drives more effective customer value calculations.
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Advantages in collaboration between the CMO and CFO
August 05, 2020
Build financial acumen in marketing, agree on metrics that matter, determine customer value and better manage marketing spend.
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Tax Issues Banks Should CARE(S) About in Light of COVID-19
August 03, 2020
The tax impact of COVID-19 on the banking industry, including observations on the CARES Act
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Handbook: Business combinations
July 31, 2020
Latest edition: KPMG explains accounting for acquisitions of businesses and related issues with examples and analysis.
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Making a high-quality virtual close a reality
July 23, 2020
Foundations for an improved financial close
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Tax and Trade Considerations for U.S. Inbound Investment Guide
July 22, 2020
Guide to help investors navigate the changing business, tax, and trade landscape in the United States
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CARES Act: IFRS compared to US GAAP
June 26, 2020
This new KPMG guide compares the financial reporting implications of the CARES Act under IFRS to US GAAP.
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Handbook: Statement of cash flows
June 26, 2020
Latest edition: Our comprehensive guide to the statement of cash flows. Q&As and examples explain key concepts.
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Tax and Trade Implications for U.S. Inbound Investment Guide
June 25, 2020
KPMG's guide to investing in the U.S., “Tax and Trade Implications for U.S. Inbound Investment,” can help investors navigate the changing business, tax, and trade landscape in the U.S.
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Emerge stronger: Realign sales investments
June 25, 2020
Rethink your sales model to improve ROI on sales spend in response to today’s changing economic, industry and customer dynamics.
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Handbook: Impairment of nonfinancial assets
June 25, 2020
The new KPMG in-depth guide to impairment testing, covering the models in ASC 350-20, ASC 350-30 and ASC 360.
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CECL for corporates in the wake of COVID-19
June 24, 2020
Our research shows how CECL affected allowances for credit losses across five major industry sectors.
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How payment players can optimize multi-scenario planning
June 24, 2020
COVID-19 is impacting the payments industry in profound ways, our survey revealed three key opportunities to improve the process.
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From lockdown to a new reality
June 24, 2020
Restarting the economy after the COVID-19 disruption is complex and difficult. Managing in the new environment may be even harder
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Handbook: Share-based payments
June 23, 2020
Latest edition: KPMG explains accounting for share-based payments.
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Mid-year outlook | Ten key regulatory challenges of 2020
June 23, 2020
Anticipating heightened financial services risks
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Analytics and AI are central to the future success of the planning process
June 22, 2020
Bring forecasting to life amid uncertainty
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A digital decree: Reinventing the banking industry in real-time
June 20, 2020
Customers are demanding greater digital access than ever before. Now is the time for banks to radically rethink their business model and accelerate the digitization process.
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Customer connections: Kindness and loyalty in uncertain times
June 17, 2020
Respond with best practices to help protect your business now and seed future growth.
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A server is a server.... until you know what's on it
June 02, 2020
Gain business benefits from knowing the relationship between your technology infrastructure and business applications.
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COVID-19 Impact: U.S. Real Estate Tax and Regulatory Resource Guidebook
May 28, 2020
Insights on changes in law, planning and opportunities
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Recovery, new reality put strategy to the test
May 28, 2020
Preparing for a recovery and weighing the longer-term implications of COVID-19 are moving front and center in boardroom discussions.
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Investor relations takes on ESG
May 28, 2020
The rising prominence of ESG factors means that investor relations officers must be well versed in issues beyond financial metrics.
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COVID-19 and the CFO: Cost management
May 27, 2020
Tackle the cost takeout challenge boldly and responsibly with a three phase framework
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Paycheck Protection Program loan forgiveness
May 26, 2020
Paycheck Protection Program loan forgiveness
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Navigating Sales Compensation during COVID-19
May 22, 2020
Motivating and rewarding sales teams for the recovery
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Executive Compensation may set the tone for a Company’s response during COVID-19
May 22, 2020
What should companies do about executive compensation in the wake of COVID-19?
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Building an enduring capital program after COVID-19
May 21, 2020
The COVID-19 disruption has had widespread impact on capital programs.
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CAO rising
May 21, 2020
The role of Chief Accounting Officers is evolving, paving the way to lift their careers to new heights.
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Differentiated diligence after COVID-19
May 14, 2020
Deal making just got a whole lot more complex for Private Equity players.
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Third party risk management: Thriving in the new reality
May 12, 2020
Novel approaches for third party risk management (TPRM) in response to Covid-19
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Under pressure: Maintaining a strong board/CEO relationship
May 12, 2020
Lead directors interviewed by the KPMG Board Leadership Center share their perspectives on fostering a strong board/CEO relationship.
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IT operating model impacts of COVID-19
May 08, 2020
Navigating the multi-dimensional aspects of a new reality
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Transfer Pricing and Trade Compliance Survey Results
May 08, 2020
KPMG survey results on how companies handle, manage, and react to transfer pricing adjustments from a tax and customs perspective.
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COVID-19 Spot Survey - Implications on Total Rewards Programs
May 06, 2020
Global Reward Services spot survey on the implications of COVID-19 on total rewards programs.
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Restarting America – Practical Guide for Employers
May 04, 2020
For businesses making decisions about when and how to reopen their businesses, here is a practical guide to key considerations.
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Asset acquisitions
April 29, 2020
KPMG highlights the significant differences in accounting for asset acquisitions versus business combinations
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COVID-19: Balancing cost and experience to emerge resilient
April 24, 2020
In times of disruption, how can companies manage spend across marketing, sales and customer service while maintaining the right customer experience?
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Handbook: Accounting for bankruptcies
April 24, 2020
KPMG’s new guide provides interpretive guidance for before, during and after Chapter 11 bankruptcy.
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Predicting a path to the new reality: Industry and sector dynamics
April 24, 2020
Although companies will experience similar overall trajectories, we predict the impact will differ by industry, geography and company
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Predicting a path to the new reality: Industry and sector dynamics
April 24, 2020
Although companies will experience similar overall trajectories, we predict the impact will differ by industry, geography and company
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Handbook: Accounting for income taxes
April 23, 2020
Latest edition: KPMG explains the accounting for income taxes in detail, providing examples and analysis.
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Third-party risk management: The road to AI
April 23, 2020
What combinations of AI tools for TPRM, organizational capital, and risk strategy might best bridge the gap between vision and reality?
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COVID-19 and the CFO: Business planning and forecasting
April 22, 2020
Predicting where the business is headed has seldom been more challenging—or more important
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Harnessing technology convergence to manage climate change
April 20, 2020
Scaled investments in trusted climate solutions will help drive development of global standards and help fight climate change.
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Hedging in the time of COVID-19
April 20, 2020
The impact of business disruptions and extreme market fluctuations on hedging relationships cannot be ignored.
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COVID-19 Spot Survey - Implications for global mobility programs
April 17, 2020
Global Mobility Services spot survey on the implications of COVID-19 on globally mobile employees
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Act quickly: get ahead of compensation issues in the era of COVID-19
April 16, 2020
Eight questions to ask to help you adjust your compensation programs for the new environment.
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COVID-19 and the CFO: Cash management challenges
April 15, 2020
CFOs have multiple levers for freeing up cash—but will have to act quickly
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Restarting America
April 13, 2020
Overview of a flexible, risk-based, policy and technical framework for consideration by policymakers as they look to restart society.
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CEO mission: lean into the unknown
April 13, 2020
In the coming months, companies will make difficult decisions about how to cut costs and continue to operate.
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Handbook: Equity method of accounting
April 08, 2020
Latest edition: KPMG’s in-depth guide to ASC 323 including interpretive analysis, Q&As and examples.
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COVID-19 and the CFO: Enabling a virtual financial close
April 08, 2020
Ensuring business continuity in the current environment
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A customer-first approach for unprecedented times
April 07, 2020
Treat your customers with empathy and integrity during uncertain times.
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Don’t ignore technology risks in COVID-19 response
March 31, 2020
Technology risk teams can play a critical role in ensuring companies’ technology and operational resiliency
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Handbook: Leases
March 30, 2020
Latest edition: KPMG’s in-depth guide to ASC 842, with Q&As, interpretive guidance and examples.
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Business as unusual
March 30, 2020
How innovators can help their organizations navigate uncertain times.
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Business as unusual
March 30, 2020
How innovators can help their organizations navigate uncertain times.
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COVID-19: What now. What next.
March 26, 2020
Explore our podcasts and live discussions for business on leading through the pandemic. KPMG advisors address the human, financial, and operational issues of most concern now, and in the future.
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Financial reporting impacts of coronavirus
March 20, 2020
Guidance, updates and news covering financial reporting impacts of COVID-19
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March 2020 Quarterly Outlook
March 18, 2020
KPMG’s quarterly update on financial reporting developments, including COVID-19 impacts, SEC matters and FASB activity.
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Reducing tech debt, Part 1
March 10, 2020
For transformation to succeed, legacy systems must be dealt with.
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Aligning near-term goals with long-term value
February 26, 2020
Highlights from KPMG’s Board Leadership Conference, including the economic and geopolitical outlook, climate risk, the board-CEO relationship, corporate purpose, artificial intelligence, fintech, cybersecurity, oversight of human capital management, and more.
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Adopting sustainable finance: Responsible banking and investment
February 07, 2020
Increasing pressure to operate a more sustainable business model
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Transactions in the age of tax reform
January 23, 2020
Companies have a tremendous opportunity to create value through M&A. But are they prepared to take advantage from a tax perspective?
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Family Office Insights: COVID-19 Tax Relief for Individuals and Family Offices
January 22, 2020
COVID-19 tax relief for individuals and family offices - claiming COVID-19-related stock and business losses on your 2019 tax returns
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Family Office Insights: How family businesses can attract and retain top talent
January 22, 2020
How family businesses can attract and retain top talent - benefits and drawbacks of equity and non equity compensation
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Cracking crypto custody
January 21, 2020
Breaking down the building blocks of institutional cryptoasset custody
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2020 personal tax planning guide
January 20, 2020
KPMG’s 2020 personal tax planning guide provides valuable information about the current tax laws and provides planning tips.
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Living in an AI world
January 14, 2020
Artificial intelligence across five industries - healthcare, financial services, transportation, technology, and retail
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Why data governance should be part of board conversations
December 23, 2019
To help develop a more rigorous approach around data governance, we recommend three areas of board focus.
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Ethical AI: Five guiding pillars
December 02, 2019
Pragmatic insights that will inform policies and actions for AI to be fully productive, beneficial, and trusted in the enterprise
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Modernizing freight audit and pay solutions
November 28, 2019
Future-ready supply chains use intelligent automation to help reduce administrative burdens, deliver insights and inform decision-making.
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Ten key regulatory challenges of 2020
November 27, 2019
Financial services risk across business imperatives
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Intentional. Proactive. Connected.
November 18, 2019
A new approach to handling customer queries will eventually break down the silos currently present in the front office.
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SPACs: A big deal again
November 15, 2019
Selling to a special-purpose acquisition company can be quick and lucrative – if you know the risks, complexities and tradeoffs.
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The End of LIBOR
November 12, 2019
Proposed Treasury regulations address tax issues arising from LIBOR's cessation
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2019 Payroll Year-End Guide and Checklist
October 31, 2019
Year-end for payroll professionals generally begins when the next year’s inflation or indexed numbers are released in mid-October and ends in February, when most reports and forms for the prior year have been completed and filed.