Industry insights and research

Which brands topped the charts this year in Customer Experience?

“Organizations that move beyond the ‘consumer’ to the ‘individual,’ with a focus on purpose and personalization, achieve greater customer loyalty," says KPMG's Julio Hernandez.

Venture capital investment in the U.S. continues to lead the way globally in Q3 2019

Conor Moore says the strength of the U.S. market is likely driving a lot of the VC investment in other regions, including Europe and Latin America, where investors can get better prices than they might get here.

Is today's jobs report as good as it gets?

Constance Hunter, KPMG’s Chief Economist, shares her thoughts on the data and what it tells us about the broader state of the economy.

KPMG report finds gap among Fortune 500 companies deploying AI

“The AI landscape has rapidly evolved in the last few years," says KPMG's Cliff Justice, "and the technology is ready to deliver true value today.”

What slowing jobs growth means for the economy

Constance Hunter, KPMG’s Chief Economist, shares her thoughts on the August jobs report and the increasing impact of trade uncertainties.

Global telecom CEOs say protecting customer data top priority

Sean Sullivan says the volume of personal data consumers are trusting providers to maintain is increasing exponentially, and consumers remain concerned about how cyber breaches might affect them personally.

Fintech investment in the U.S. is set for a strong second half of 2019

Robert Ruark believes fintech is set up for a strong second half of the year and could see record levels of investment.

Five key back-to-school shopping trends for retailers

The race to market is already on, Scott Rankin says, so retailers need to understand how consumer preferences are shifting, how consumers will spend their money and how the digital and physical worlds merge.

Three paths toward a more resilient organization

Lynne Doughtie says advancing growth, improving innovation and investing in people and technologies can help increase the resiliency of organizations in the current business environment.

Five characteristics of a future-ready procurement function

Dipan Karumsi says it's critical for companies to build a frictionless procurement function that streamlines processes and aligns with the organization’s business objectives.

Autonomous vehicle technology drives robust VC investment activity

“The autonomous car space has turned into a race," says KPMG's Conor Moore, "and significant capital is required to be a viable contender."

Will disclosing list prices in TV drug ads help patients?

Larry Kocot says new rules could have unintended consequences as the list prices that will be disclosed to patients are much higher than any patient generally has to pay.

Why CEOs today are taking on tech

Emily Frolick says CEOs seeking transformational change are beginning to see that a rapid, wholesale rip and replace approach will not deliver the desired results.

Why impact investing is the wave of the future

Tania Carnegie says a growing number of investors seek to earn both a financial return and generate positive social and environmental impact through their portfolios.

Six key steps to increase the number of women in real estate

Yesenia Scheker-Izquerdo explains that if real estate owners and asset managers take steps to advance women, they'll see their returns on investments soar.

Watch live: Rex Tillerson’s keynote at KPMG Global Energy Conference

This year's conference in Houston will focus on how to thrive in what has become a volatile and unpredictable energy environment.

JDA-KPMG survey shows high demand for greater supply chain visibility

Brian Higgins says advanced clients and customers expect transparency, low costs and high levels of service, and they are requiring supply chains to operate at new levels of efficiency.

Traditional media in a complex world of cord cutters and cable subscribers

Michelle Wroan says media companies need to become more focused on going directly to consumers and competing for the talent needed to produce good content.

Grocers need new growth strategies for the digital age

Katherine Black says leveraging advanced analytics was once a unique strategy for a few elite players, but now is a critical tool for grocers at large.

Breaking down the latest CPI numbers

Constance Hunter, KPMG’s Chief Economist, shares her thoughts on the data and how the economy might be affected if tariffs are implemented.

Five forces that will drive healthcare transformation

Dr. Mark Britnell says changes are urgently needed to alleviate a worsening shortage of healthcare workers.

Cyber security a top risk management issue

“While oversight varies by company and industry, audit committee members should ask for regular updates on cyber strategy, preparedness and response plans,” says Jose R. Rodriguez, leader of KPMG’s Audit Committee Institute.

Partnerships key to accelerating growth

S. Singh Mecker explains how businesses can benefit from strategic alliances with other organizations.

Telecom CEOs see industry disruption as opportunity

Sean Sullivan discusses five key trends that are reshaping the industry, including the rollout of 5G wireless networks.