Building a more inclusive workplace

By Lynne Doughtie

Tragic events and incidents fueled by anger, mistrust, or fear of differences affect each of us differently, and too often we may feel unable to speak about them at work. If they involve race, religion, sexual orientation or gender identity, we may be afraid of saying the wrong thing, hurting someone’s feelings or offending someone. Cultivating an inclusive, trusting environment where all viewpoints are welcome, and where all employees feel comfortable and empowered to have open and sometimes difficult conversations, is the ultimate goal for any leader.

Last year I became a steering committee member of the CEO Action for Diversity & Inclusion, joining more than 500 business leaders who have pledged to advance diversity and inclusion in the workplace. On Friday, December 7, the coalition will kick off a Day of Understanding, asking its member companies to conduct facilitated discussions, involving every level of their organizations. The goal is to increase understanding about differences, explore how leaders and employees alike can support each other and drive more inclusive environments.

KPMG is excited to continue the ongoing conversations we have with our people about these topics by proudly participating in this important endeavor. We’re joining our colleagues across the Big Four professional services firms as well as other organizations, including our clients, who recognize the need to proactively advance our cultures of inclusion.

At KPMG, we’re proud to be consistently recognized for our inclusive and diverse culture and welcome opportunities to exchange best practices and ideas. We celebrate our differences and believe they make us better and stronger.

Creating an inclusive environment encourages increased dialogue and understanding. And the more we understand each other, the more collaborative and effective everyone in the organization will be.


Lynne Doughtie is Chairman and Chief Executive Officer of KPMG in the United States. To arrange an interview, please contact Ichiro Kawasaki.


Media contact

Ichiro Kawasaki

Ichiro Kawasaki

Director, Corporate Communications, KPMG US

+1 201-307-8640