Navigating SNAP transformation in a postpandemic world

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The postpandemic world has brought about a new reality for the Supplemental Nutrition Assistance Program (SNAP), with unprecedented challenges resulting in a growing gap between program demand and delivery. The current SNAP landscape is ripe for change. With the convergence of technological innovation, collaborative partnerships, and advances in data analytics, the time is now for agencies to reimagine their SNAP delivery strategy to chart a course for sustained success.

In February 2024, the United States Department of Agriculture Secretary issued a letter to US governors expressing concerns about the widespread decline in key SNAP benchmarks, including payment error rates, application processing timeliness, and case and procedural error rates.

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The infrastructure asset class may be represented by the following sectors and sub-sectors:

Transportation:

Toll roads/lanes
Bridges/tunnels
Parking
Ports
Airports and aviation
Rail/transit
Shipping and logistics

Social infrastructure:

Correctional facilities
Educational institutions & student housing
Hospitals & public health facilities
Courthouses and civic buildings
Sports facilities
Housing
Municipal utilities (water/sewer/gas/electric)
Solid waste management

Energy and natural resources:

Power generation, transmission, storage, and distribution, including renewable energy sources
Oil and gas extraction, storage and transportation
Mining (coal, metals, etc.)
Timber, including carbon offset credit production
Water and wastewater

Telecom and digital:

Telecom infrastructure, including satellite communication
Data centers and fiber
Chip and other digital manufacturing

Market participants

The infrastructure asset class may involve the following market participants:

Investors:

Infrastructure funds
Sovereign wealth funds
Pension funds
Institutional investors
Corporate investors
High-net-worth/family offices

Government:

Public private partnerships (“PPP” or “P3”)
Seller/lessor of infrastructure assets Developers/operators:
Developers/construction companies/civil engineers
Contractors
Operators

Financiers/lenders:

Traditional banks & lending syndicates
Debt funds
Corporate investors
The public, through public bonds.

In addition to enhancing traditional data-driven tasks like forecasting and reporting, AI also offers companies powerful tools to rapidly identify outlier data patterns that just don’t look right. In many cases, those anomalies may be signs of risks—from cybersecurity to more macro changes that threaten long-standing market positions. But in a few cases, these “what happened here?” patterns may be signs of new market opportunities as well. Established AI tools like large language models (LLMs) and natural language processing (NLP) applications can scan a wide range of data sources—news reports, videos, social media, and more—to develop new market insights that help business leaders quickly understand and evaluate new opportunities.

This issue brief delves into the postpandemic world of SNAP, exploring transformational strategies that focus on people and processes, technology, and data and reporting. And, it highlights how some states are already moving the needle on SNAP transformation, achieving improved client outcomes.

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Navigating SNAP transformation in a postpandemic world

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